Bere Alston Medical Practice

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CONSULTING YOUR DOCTOR

Appointments
You may see from the timetable when your doctor is available for consultation. You are able to book ahead and we also offer appointments on the day.

If you are unable to keep your appointment please let us know on 01822 612247 or email us at abbey.surgery@nhs.net.

We routinely offer 12 minute appointments. Please let the receptionist know if you need more time.

There are patient spaces in the car park, but please only use them if you are attending an appointment at the surgery.

Home Visits
We will visit you at home if you are too ill to come to the surgery. If a doctor is asked to visit, please try to ring the surgery between 9.00 am and 10.30 am and please give some indication of the nature of the problem. Please come to the surgery if possible as home visits are time consuming and it is easier to carry out investigations and treatments at the surgery.

Telephone Advice
Our doctors and nurses can offer advice on the telephone. Please be prepared to give some indication of your enquiry and leave a contact number where they can call you back.

Email
We welcome you to contact us on abbey.surgery@nhs.net where we can ensure your doctor is able to answer your questions or receive information.

Casualties
If you think you may have a broken bone or need stitches etc you should go directly to the Casualty Department at Tavistock Hospital.

Request Access – We have certain obligations under the data protection act to be sure that the person we are giving access to is the person who we have on our records. We accept requests for access by phone and post. We will however post the username and password information to your registered address.

 

 

 

Bere Alston Medical Practice, Station Road, Bere Alston. Yelverton, Devon, PL20 7EJ (part of Abbey Surgery)
Tel: 01822 612247

May 2014

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