Accessibility Statement
Accessibility Statement for Abbey Surgery and Bere Alston Medical Practice websites
This accessibility statement applies to the Abbey Surgery Web site at https://www.abbeysurgery.co.uk and Bere Alston Medical Practice website at https://www.berealstonmedicalpractice.co.uk.
These
websites are run by Abbey Surgery. We want
as many people as possible to be able to use these websites.
We’ve also made the website text as simple as possible to understand.
How accessible these websites are
We know some parts of thes websites may not be fully accessible:
• some PDF documents may not be fully accessible to screen reader software
These sites are available in two versions:
• large screen/desktop site, includes graphics and photos. Some pages may require horizontal scrolling at high zoom.
•
text only site, no graphics, photos or text formatting. Text font, size
and background contrast may be adjusted by means of user browser
controls.
Feedback and contact information
If you need information on these websites in a different format please contact the Practice Manager
• by email: abbey.surgery@nhs.net
• by phone: 01822 612247
• by post: 28 Plymouth Road, Tavistock, Devon PL19 8BU
We will consider your request and get back to you as soon as possible.
Reporting accessibility problems with these websites
We
seek to maintain and improve the accessibility of these websites. If you
find any problems or think we’re not meeting accessibility requirements,
please contact the Practice Manager – contact details above.
Enforcement procedure
The
Equality and Human Rights Commission (EHRC) is responsible for
enforcing the Public Sector Bodies (Websites and Mobile Applications)
(No. 2) Accessibility Regulations 2018 (the ‘accessibility
regulations’). If you’re not happy with how we respond to your
complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about these websites’ accessibility
Abbey Surgery and Bere Alston Medical Practice are committed to making their websites accessible, in
accordance with the Public Sector Bodies (Websites and Mobile
Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
These
websites are partially compliant with the Web Content Accessibility
Guidelines version 2.1 AA standard, due to the non-compliances and
exemptions listed below:
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Pages do not render on small screen devices for accessibility. A plan is in place to add this before the end of 2020.
Some PDF documents, especially those containing graphics and images, may not be fully accessible to screen readers
Text
Only pages may not duplicate the entire text contents of their
equivalent desktop pages. A plan is in place to correct this before the
end of 2020.
PDFs and other documents
Some
of our PDFs documents are essential to providing our services. For
example, we have PDFs with information on how users can access our
services.
The
accessibility regulations do not require us to fix PDFs or other
documents published before 23 September 2018 if they’re not essential to
providing our services.
Any new PDFs we publish will meet
accessibility standards, except where these are supplied by other
organisations over which we have no control.
Documents in alternative formats
Documents on these web sites are availble in alternative formats on request to the Practice Manager.
Preparation of this accessibility statement
This
statement was prepared on 26th September 2020. It was last reviewed on
26th September 2020. These websites were last tested on 26th September
2020. The test was
carried out by WesternWeb Ltd.
All pages on the public facing web sites, excluding PDF documents, were tested.